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​​​WorkStation Overview

Welcome to your WorkStation, an interactive and customizable online support system for your community work.  This WorkStation was developed to provide you with tools to improve collaboration with colleagues on important community issues and goals. Workstations are dynamic and interactive.  It is our hope these collaborative tools prove to be powerful supports for your community health and development efforts.

The WorkStation provides a location online for sharing documents, information and ideas, with integrated supports for building capacity, documenting and evaluating efforts, and co-learning within and among community initiatives.  There are many collaborative features of the Workstations, including access to shared documents, contact lists, expert guidance, success stories and participatory evaluation and reporting.

WorkStations generally have three parts: a main site, subsites, and pages. There is only one main site, but there can be many subsites and many pages. The pages contain the content you want to use: calendars, shared documents, 


Logging In

Go to your WorkStat​ion landing page:

​Then, select your WorkStation from the list.  Depending on your site's settings, you may immediately be prompted to log in, or if your site has public access, you will arrive at the home page.

ctb_main.jpg

It may be helpful to bookmark your WorkStation to easily navigate to your site in the future. If you have any problems logging in, please see our Login Help​ page.


Changing Password

Login information, including your password, is now handled through your Microsoft login. To change your password:

change-password.jpg 

Forgotten Password

Login information, including your password, is now handled through your Microsoft login. If you forget your password:

  1. Go to the Reset your password page.
  2. Choose "I forgot my password," then click Next.
  3. Enter the email address you used when you created your Microsoft login. 
  4. Enter the characters you see on the screen (this lets Microsoft know you're not a robot), then click Next.
  5. If you have security info on your account, they will send a one-time code to the alternate phone number or email address you gave us. After you enter that code on the next screen, you'll be able to create a new password.​

If you need additional information, please go to the Microsoft "When you can't sign in​​to your Microsoft account" page. 

Unable to login (account locked)​​

Login information, including your password, is now handled through your Microsoft login. If you get locked out:

  1. Go to the Reset your password page.
  2. Choose "I know my password, but can't sign in​,"​ then click Next.
  3. Enter the email address you used when you created your Microsoft login. 
  4. Enter the characters you see on the screen (this lets Microsoft know you're not a robot), then click Next.
  5. If you have security info on your account, they will send a one-time code to the alternate phone number or email address you gave us. After you enter that code on the next screen, you'll be able to create a new password.​​



Which browser should I use?​​

For many tasks a current version of most browsers (Google Chrome, Firefox, Safari or Internet Explorer) is all you need. However, there are a few tasks that can only be done in Internet Explorer (IE). If you use IE you need to make sure that a couple settings are completed.

Internet Explorer (IE) only tasks​

​There are several tasks that you can only do from IE. If you attempt to do these tasks you will see an error message, like the one copied below, stating that you must have a "Microsoft SharePoint Foundation-compatible application." That just means that you will need to use Internet Explorer to complete the task you want to do. Most of these tasks involve another Microsoft application like Excel or Access. One exception is Microsoft Outlook. You can connect a list, shared document or calendar to Outlook using any browser.

foundation-compatible.png

Here are examples of IE only tasks

  • ​Exporting content from a list​ to Excel
  • Viewing list in datasheet view​​

Internet Explorer Trusted Sites​​

If you use IE you will need to add your main WorkStation site to the Trusted Sites. If you set a Trusted Site in IE, Chrome will also pick it up.

  • Open Internet Explorer
  • Go to the Tools menu gear.jpg and select Internet Options.

internet_options2.jpg

  • Click on the Security tab, Trusted Sites and then the Sites button. 

trusted_sites.jpg 

  • Enter the main location for the WorkStation you use into the Add this website to the zone box. Choose one of these sites:
    • https://myctb.org​​
    • https://cadcaworkstation.org​
  • Click Add.
  • Then click Close in the first window and OK in the second to close the windows.

Data Fetch Error when using IE​

If you use IE you may encounter a data fetch error. That error appears when you:
  • Log into a WorkStation​
  • Go to the WorkStation "cog" in the upper right of your screen and click on it.
If you receive a Data Fetch Error, here is how to fix it.
  • Go to the IE "cog" in the upper right of your screen and click on it.
  • Select Internet Options from the drop down menu.
  • Click on the Security tab.​
  • Click on Trusted sites.
  • Add myctb.org to Trusted sites.
  • Uncheck the Enable Protected Mode box.
  • Click OK.



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